Returns

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Returns Policy Summary

  • Within 30 days of delivery
  • Items must be unused and in original packaging
  • Return shipping: arrange your own (insurance recommended) or request a prepaid label ($15-20 deducted from refund)
  • Original shipping cost is not refunded
  • 15% restocking fee applies
  • Refunds only - no exchanges

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We'll reply within 1 business day with return instructions
Mon-Thu 9am-3pm, Fri 9am-12:30pm (QLD)

Questions about returns?

Call us: 1800 103 326
Mon-Thu 9am-3pm, Fri 9am-12:30pm (QLD)