Track your parcel with your order number or your tracking number.
Track my orderCan't find your tracking email?
- Check your spam, junk and promotions folders.
- Search your inbox for Dine-A-Chook or sales@dineachook.com.au.
- Check the email address on your order confirmation. If it was typed wrong, the tracking email went there instead. Use your order number above, or let us know and we'll send it to you.
- Your tracking email is sent as soon as your parcel is packed and the label is printed.
When we pack and ship
- We pack and ship Monday to Thursday. We don't ship on Fridays, or on Queensland or national public holidays.
- Orders in before 12 noon Queensland time usually leave the same day. Later orders leave the next shipping day.
- Express usually arrives about two days sooner than regular post. We're based in Townsville, North Queensland, so Express is not overnight and it is not air freight.
Good to know
- Bigger orders can come as two boxes, and the boxes can arrive on different days.
- Delivery times across Australia are on our shipping page.