These terms cover the text messages we send. Our Privacy Policy explains how we look after your details.
Last updated: October 2026
Who We Are
Dine-A-Chook is a trading name of Four Chickens Pty Ltd (ABN 28 633 454 743), 16 Camuglia Street, Garbutt QLD 4814. When we say "we", "us" or "our" on this page, we mean Four Chickens Pty Ltd.
Two Kinds of Texts
Delivery texts. If you give us your mobile number and ask for delivery updates, we text you only about your order: when it is on its way, if the courier could not deliver it, and when it is waiting for you at the post office. These are not marketing messages. You get them for the orders you place with us, usually one to three texts per order.
Offer texts. If you tick the box for offers, we also send the occasional text about chicken-keeping tips, new products and specials. We keep these to a few a month at most, and never more than one a week.
You can say yes to delivery texts without saying yes to offers.
How You Opt In
By ticking the text-message box at checkout, adding your mobile number on our order confirmation page, or filling in a form on our website that asks for your mobile number for texts. Giving us your number for an order on its own does not sign you up for texts.
How You Opt Out
Every text we send includes a link to stop. Tap it and confirm, and no more texts of that kind will be sent. You can also email support@dineachook.com.au or ring 1800 103 326 and we will take you off within 5 business days.
Opting out of offer texts does not stop delivery texts for an order already on its way, and opting out of texts does not affect the order emails we send.
Cost
We do not charge for texts. Your mobile provider's standard message and data rates apply.
Who Sends Them
Texts come from the sender name DineaChook. We send them through Klaviyo, our email and text platform. We do not sell or share your mobile number for anyone else's marketing. Mobile carriers are not responsible for delayed or undelivered messages.
Questions
Email support@dineachook.com.au, ring 1800 103 326 (Monday to Thursday, Queensland time) or reply to any of our emails. A real person in Townsville reads it.